ProfitPath AI Privacy Policy

Effective Date: June 8, 2025

ProfitPath AI Inc. ("ProfitPath AI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use our services, website (https://profitpathai.com), and software (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our Services.

1. Information We Collect

A. Information You Provide Directly:
- Contact details (name, email address, phone number)
- Business information (company name, industry, size)
- Payment details (handled securely via third-party processors)
- Communication and feedback you send us

B. Information We Collect Automatically:
- IP address and browser/device information
- Usage logs and session activity
- Cookies and tracking technologies

C. Information from Third Parties:
- Integration partners (e.g., Google, Facebook)
- Public databases and lead sources

2. How We Use Your Information
We use the information we collect to:
- Deliver and maintain our Services
- Communicate with you (e.g., support, announcements)
- Customize your user experience
- Send transactional or promotional messages
- Process billing and account management
- Conduct analytics and improve our platform
- Ensure security and prevent fraud

3. Sharing Your Information
We do not sell your personal data. We may share it with:
- Service providers (e.g., hosting, analytics, payment processors)
- Legal authorities when required by law
- Business transfers (e.g., in the event of a merger or sale)
- Consent-based sharing (e.g., if you opt-in to a third-party integration)

4. SMS & Email Communications
By providing your mobile number and email address, you consent to receiving communications related to your account, bookings, reminders, promotions, and updates. You may opt out of promotional messages at any time by replying STOP or clicking “unsubscribe.”

SMS Data Handling and Consent 
We collect mobile phone numbers solely for the purpose of communicating with you about your account, appointments, updates, and promotional offers. By opting in to receive SMS messages, you give us your explicit consent to contact you at the number provided. Message frequency varies. Standard message and data rates may apply. You can opt out anytime by replying STOP to any SMS. For help, reply HELP.

No Mobile Information Sharing 
We do not share mobile phone numbers or consent data with third parties or affiliates for marketing or promotional purposes. This includes no sharing of opt-in, opt-out, or consent information.

5. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in
- Monitor session activity
- Understand how our Services are used
- Personalize content and ads

You can adjust your browser settings to refuse or delete cookies.

6. Data Security
We implement industry-standard security practices to protect your data. However, no method of transmission or storage is 100% secure. You use our Services at your own risk.

7. Data Retention
We retain personal data as long as necessary to:
- Fulfill the purposes outlined above
- Comply with legal obligations
- Resolve disputes and enforce agreements

You may request deletion by emailing [email protected].

8. Your Rights (Canada)
As a Canadian resident, you have rights under PIPEDA including:
- Access to your personal data
- Correction of inaccuracies
- Withdrawal of consent
- Filing a complaint with the Office of the Privacy Commissioner of Canada (OPC)

9. Children’s Privacy
Our Services are not directed at individuals under 18. We do not knowingly collect data from minors. If you believe we have, please contact us immediately.

10. International Data Transfers
Some data may be processed in the U.S. or other jurisdictions with different data protection laws. We ensure appropriate safeguards when transferring data outside Canada.

11. Third-Party Links
Our Services may link to external sites. We are not responsible for their content or privacy practices. We encourage you to review their policies separately.

12. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page and, when significant, notified via email. Continued use of the Services after changes implies acceptance.

13. Contact Us
ProfitPath AI Inc.
Hamilton, Ontario, Canada
Email: [email protected]

We encourage you to periodically review this page for the latest information on our privacy practices. Thank you for trusting ProfitPath AI.